Note: This page is not to ask ‘Why did I get banned?’ or ‘How do I do xyz?’ Use the Talk to us on IRC link which will let you talk to us outside of minecraft.  This page shows you how to ask for help in game.

If you’re having problems; lodge a request. Simply type (in the chat window):
/modreq [Issue...]

So, for example:
/modreq Someone griefed this area (or whatever the problem is).
A ticket will be lodged, and all the staff online will be notified. This ticket will remain open and visible to all staff until one of them resolves it.

Everyone has access to the /check command, to see the outstanding mod requests.

If it’s not a simple problem, the best idea is to find us on IRC using the link in the Note at the top of the page.